When we look at a company like Deliveroo — they claim to employ no drivers, they own no restaurants (…) — Why do we need Deliveroo? Why does somebody have to own that platform?

And the same is very true with Uber and some of these other examples. What we need to ask is how was the technology designed, why is it under pressure to rate each other to meet certain performance targets, and think perhaps that the onset of digital technology has opened up much broader possibilities of how we change the world — that can be taken up rather than using these things to rate each other with five stars and encourage delivery drivers to cycle across London below minimum wage.

Jamie Woodcock: Work: the digital economy and the labouring body (12:40)